INSIDER SERIES | Fernando Bestard, National Association of Catholic Hispanic Deacons

Like many planners, Fernando Bestard is learning how to deal with generational differences for conference attendees for the National Association of Catholic Hispanic Deacons. His older members often don't know how to use newer tools like online registration, and his younger members prefer English over Spanish, which makes it difficult to attract them because the conference is in Spanish. In this episode our Insider Series, Bestard talks about some of the solutions he's come up with for these generational changes, and he talks about what his members want in terms of destinations.

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