UPDATED AND REVISED AS OF MAY 23, 2018
At Connect, we very much appreciate your partnership and understand the importance of your personal privacy. This policy is available to help you understand the handling of information while you’re on our websites.
Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, that is not otherwise publicly available. Connect collects personal information in a variety of ways, including when you subscribe to or attendConnect products, services; when you subscribe to Connect newsletters, daily, weekly, specialty, and similar email notices; when you register for or participate in any of the Connect events; when you visit one of Connect or its subsidiaries websites; and when you enter Internet-based contests, promotions or sweepstakes sponsored or administered by Connect.
When you register on our website for our products, services or events, we ask for and collect information such as, but not limited to; your name, address, email address, company, job title, country, zip code. For some products and services we may also ask for information about you or your business.
If you are purchasing something from a Connect website (for example a show registration), we need to know personal information such as your name, email address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order. This information may also be used by Connect to notify you of related products and services. Credit card information will not be shared or sold to unaffiliated third parties for any purpose without your express permission, except as necessary to process the transaction.
TRANSPARENCY AND CHOICE
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example:
- Wherever it is optional to collect additional information about you, we transparently inform you about what information we need, why we ask for it and we require your consent to process such information.
- You can always set your own Cookie preferences and therefore decide whether you agree to be on our radar when it comes to ads or behavior analytics or not.
COOKIES AND RELATED TECHNOLOGIES
In addition, Connect automatically receives and records information on our server logs from your browser, including your IP address, Connect cookie information, and the website page you request. Connect uses this information to help diagnose problems with our servers, for system administration, and to examine our website traffic in aggregate. The information may be collected and used to improve the content of our Web pages and to customize content and/or layout for each user.
USE OF PERSONAL INFORMATION
We provide visitors the opportunity to sign up to receive communications from us. In this case, we ask the visitor for personally identifiable information. Depending on what the visitor opts-in for, these communications will include some or all of the following: daily or weekly newsletters, company updates, and/or other relevant promotions. You may opt out of receiving any, or all, of these communications by clicking on the “unsubscribe” link in any email we send.
We may use personal information collected through its website to send out targeted email promotions on behalf of its advertisers and industry partners.
If you participate in a Connect Webinar, or other time-sensitive programs, we use personal information to contact you to remind you of upcoming deadlines or additional information concerning these programs.
Connect occasionally conducts subscriber and/or user surveys to better target our content to our audiences. The aggregated information collected is sometimes shared with our advertisers, however, we do not share specific individual information with third parties.
Connect operates several websites featuring both Travel and Meetings related material. Connect may share personal information collected from users of its websites internally across these websites to better serve its users.
Connect has numerous products and services and therefore numerous email and promotion lists. All email promotions sent from Connect provide an opt-out link at the bottom of the email pursuant to which users can opt-out of specific products and promotions. If you receive one of these emails and wish to unsubscribe please follow the instructions given in each email or contact [email protected].
If you provide financial information, we use that information primarily to verify your credit and collect payments for your purchases, orders, subscriptions, etc.
If you provide us with personally identifiable information for the purposes of receiving these communications, this information will not be shared with any third-party organization except with your express consent. If your personally identifiable information changes, or if you no longer wish us to possess your information, you can request correction, updating, or deletion of your information by emailing us at [email protected].
SHARING OF PERSONAL INFORMATION WITH THIRD PARTIES
Connect does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, when we have your permission, or under the following circumstances:
We may provide personal information about our users to trusted partners and vendors who work on behalf of or with Connect under confidentiality and similar agreements prohibiting such parties’ further use of the information. These companies may use your personal information to help Connect communicate with you with messages from Connect and our marketing partners. However, these companies do not have any independent right to use or share this information.
DISPLAY OF ADVERTISING
As you browse the Connect websites, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our retargeting advertising program, then enables us to present you with retargeting advertising on other sites based on your previous engagement with Connect. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. Connect also has the opportunity to retarget you with messaging from our partners.
This website may contain links to other websites that are not controlled by us. We are not responsible for the privacy practices and policies of any website other than our own.
We follow accepted industry standards to protect personal information you have provided.
We work hard to protect Connect and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
- We are currently a secure domain (HTTPS)
- We restrict access to personal information to those of approved Connect staff, and third parties who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
However, no method of electronic storage can ever be 100% secure. Therefore we are not in a position to guarantee the absolute security of your information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.
UPDATE/CHANGE YOUR USER PROFILE OR PREFERENCES
To update your email address or change your email preferences please contact [email protected].
We’re committed to our clients and partners and prepared to help them understand and prepare for the General Data Protection Regulation (“GDPR”). The GDPR is the most comprehensive EU data privacy law in decades, and will come into effect on May 25, 2018.
As well as strengthening and unifying user data privacy across the EU, it also puts new or additional obligations upon anyone that handles EU citizens’ personal data, regardless of where they are located.
Our team is working hard to make sure that we are keeping your personal data safe and maintaining compliance with GDPR. Measures taken to achieve this include:
- Changes in our newsletter sign ups. We updated all opt-in checkboxes to require an action taken. All language with exactly what you are signing up for is on forms.
- Assigning of Proper Personnel. We have assigned Data Processing Officers who will oversee our housed data and its security
We’ll also continue to monitor the guidance around GDPR compliance from privacy-related regulatory bodies, and will adjust our plans accordingly if it changes.
If you have any questions regarding this policy, please email [email protected].